Ecommerce Coordinator – Temp
- Well known and engaging beauty brand
- Full-time, 3- 6-month temporary role – immediate start
- $38-40 per hour plus Super
- Based in Surry Hills
Our client is an Australian highly regarded beauty brand, with a huge social media following and are seeking a temp for approximately 3 months.
This is your opportunity to support the Ecommerce team, ensuring they have a best in class website and executive the ecommerce experience and drive sales growth across their product range!
Key responsibilities include:
- Manage promotions and product launches in line with the marketing calendar and digital initiatives
- Managing all site content including homepage, product descriptions, images and collections
- Monitor and quality control the site daily to identify potential issues and ensure the highest standard of customer experience is delivered at all times
- Working closely with the front-end developer on new website features, being responsible for testing and QA supporting technical implementation of website updates and deployments
- Ownership of on-site search and merchandising, driving cross/up-sell to increase conversion rate and AOV
- Working closely with the Ecommerce Manager on CRO, website testing and personalisation
- Managing the personalisation platform and working closely with the Ecommerce Manager on the personalisation strategy
- Manage scheduling of weekly email and SMS campaigns
- Working closely with Ecommerce Manager and Marketing team on CRM and loyalty strategy
- Assess the effectiveness of email flows, including Abandon Carts, Win Backs and Welcome emails via Klaviyo
- Provide monthly ecommerce and post-campaign reports with focus on website performance, including traffic, conversion rate, bounce rate, AOV, loyalty and revenue
To be successful in this role, you will ideally have:
- 2-3 years of ecommerce experience in a retail environment
- Ideally experience with Shopify and Klaviyo
- Ability to work independently and, as part of a cohesive team
- Previous experience with beauty or fashion is highly desirable
- Excellent communication skills
- Ability to work autonomously and collaborate with a wider team
- A strong background in event coordination and management is ideal
This role will need to work through the December/January office closure period (except for public holidays), so only apply if you are immediately available and these dates work for you.
If this is of interest, apply now as we are actively recruiting!